Guiding Principles

All conversations with Academic Ombud Services are entirely confidential, to the extent permitted by law, and the Academic Ombud does not disclose the identity of visitors or the content of conversations unless the parties involved give permission to share information.

Academic Ombud Services does not advocate for students or for faculty, but will facilitate the resolution of any issues that may arise, in a manner that is fair and equitable for all parties.

All meetings with Academic Ombud Services are informal and confidential.  The process involves listening, exchanging information, identifying issues, providing guidance and, if appropriate, facilitating resolution. If the visitor would like to make a formal complaint, the Academic Ombud can advise how that can be done.

Academic Ombud Services is independent of all University colleges, instructional, and administrative offices.